O PAPEL DA LIDERANÇA SITUACIONAL E SUA INFLUÊNCIA NA GESTÃO DE DILEMAS, ESTRATÉGIAS E POSSIBILIDADES NAS ORGANIZAÇÕES
DOI:
https://doi.org/10.51473/rcmos.v1i1.2022.24Keywords:
leadership, influence, dilemmas, strategies, and conflict resolutionAbstract
It addresses an organizational attribution of the leader and how he influences conflict management, its dilemmas, strategies, and possibilities. In choosing the theme, we will relate how the behavior of the leader is able to influence the decisions of the group in conflict, which directly affects the outcome expected by the organization. Justifying, it is known that for the team to deliver the results desired by the organization, it is a dominant factor that the leader is endowed with skills, knowledge and attitudes, which stimulates the commitment and engagement of the team. A bibliographic research was carried out on the academic bases. The analysis of the answers allowed to prove that employees motivated to the consensus, being of great importance for a company. Undoubtedly, the leader has an essential and fundamental role in this case as it has the power to influence employees both positively and negatively. The success of conflict resolution in a business depends on people's commitment and the leader must be able to develop the skills to deal with his team, learn to make decisions in different situations, earn space and respect his team for solving conflicts.